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  I have a fast internet connection (DSL/cable) - can I just host my own site?

You could, but that's definitely not recommended. First, most ISPs have clauses that do not let...

  Why don't I just go with the cheapest hosting?

A host has to make a profit to continue operating. Some hosts do not properly understand the...

 Are there any hidden costs, or setup fees?

No, there are no hidden costs or fees associated with setting up and having a hosting account...

 Can I have Warez, Appz, Serialz and or commercial software on my homepage?

No, if we find them in your directory or links to them, your entire account will be subject to...

 Can I host friends' websites?

Yes, you may host your friend's websites. You will need to have at least a Deluxe Package with...

 Can I order even though I do not live in the US?

Sorry, but at this time we are currently only serving US residents.

 Can I run a phpbb forum (message board) on my site?

Absolutely! Phpbb can be found in your Quick Install section in the control panel. Phpbb is free,...

 Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

 Do I have to display your banner on my website?

Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...

 Do you have curl installed in your php?

Yes we do.

 Do you host adult sites?

No we do not host, nor allow hosting of adult sites on our servers. Please check our terms of...

 Do you offer password protected directories?

Yes, using our web-based control panel you can easily protect any directory without having to...

 Do your servers support XML?

Yes, all of our servers support XML.

 How do I signup?

Visit the Hard Shell Hosting home page to find the services you are looking for. You can do a...

 How long after I sign up can I start building my site?

If your account is automatically approved, your account will be ready for uploading within 15...

 ID Protection

What is ID Protection? ID Protection is a privacy service add on for domain names....

 Is there a minimum time contract/commitment required?

You may choose your term at sign-up. We offer hosting month to month or annually. Domain name...

 What database do you offer?

We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...

 What happens if I exceed my allocated bandwidth?

You will receive an automatic e-mail message warning you that you have reached 80% of your...

 What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...

 Why don't you offer unlimited bandwidth?

There is no such thing as unlimited bandwidth. Companies that offer you unlimited bandwidth are...

 Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. What this means is that you can...

 Will I have unlimited access to update my pages?

You have unlimited access via FTP or your cPanel via File Manager 24-hours a day. As such, you...

 Will you place any ads on my site?

Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying...

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